PRIVACY POLICY

Updated: 01/01/2021

Our contact details

Name:WM Translation Services Ltd
Address:27 Yew Tree Road
Ormskirk
Lancashire
United Kingdom
L39 1NS
Tel.:+44 (0)7725031991
Email:info@wmtranslationservices.com

The type of personal information we collect

We currently collect and process the following information:

  • Person identifiers, contacts, and characteristics (for example, name and contact details)
  • Website usage statistics (for example, user location data and website page(s) visited)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for the following reasons:

  • The solicition of translation and/or other language services

We also receive personal information indirectly, from the following sources in the following scenarios:

We use the information the you have given us in order to respond to your enquiries regarding translation and/or other translation-related services.

We may share your information with third parties when there is a lawful basis to do so.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting:
Mr William Maitland
WM Translation Services Ltd
27 Yew Tree Road
Ormskirk
Lancashire
United Kingdom
L39 1NS

+44 (0)7725031991
will@wmtranslationservices.com
  • We have a contractual obligation.
  • We have a legal obligation.
  • We have a vital interest.
  • We have a legitimate interest.

How we store your personal information

Your information is securely stored on our company IT system at our abovementioned registered office.

We keep person identifiers, contacts, and characteristics for 6 months. We will then dispose of your information by completely deleting any electronic references from our IT system. We will also securely shred and destroy any physical/paper-based references.

Your data rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@wmtranslationservices.com if you wish to make a request.

How to make a complaint

If you have any concerns about our use of your personal information, you can make a complaint to our data protection officer and EU data representative:

Mr William Maitland
Data Protection Officer and EU Data Representative
WM Translation Services Ltd
27 Yew Tree Road
Ormskirk
Lancashire
United Kingdom
L39 1NS

+44 (0)7725031991
will@wmtranslationservices.com

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk